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Terms Conditions That Govern Your Account

These terms set out the rules for opening and using your 4444k account, including how deposits through bKash, Nagad, and Rocket are handled and what we expect from you.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated when needed

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TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through three channels. We aim to respond to email queries within one business day and live chat queries during active hours.

Team online

Live Chat

Open the chat widget from your account dashboard to ask about a specific clause, a transaction dispute, or a verification hold on your bKash or Nagad withdrawal.

Email Support

Send a detailed query to our support address for written confirmation of how a term applies to your account situation, including Rocket payment disputes.

Account Help Centre

Our help centre covers common terms questions — account closure, wallet verification steps, and what triggers a review — without needing to contact the team directly.

HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms define not just what you can do but how we protect your account data and handle your information responsibly. Here is how we approach the four areas that matter most.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of what we hold by contacting support.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact us immediately — we can freeze the account before any withdrawal clears through bKash or Nagad.

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and to remember your wallet preference. You can clear cookies at any time, though this will log you out of your current session.

Requesting Changes

To update your registered mobile number or linked wallet — whether bKash, Nagad, or Rocket — submit a change request through the account settings page and complete the re-verification step.

What These Terms Actually Cover

4444k Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 4444k, you agree to these terms in full. They cover how your account is opened, verified, and closed; how funds move through bKash, Nagad, and Rocket; and what happens if a transaction is disputed or a session is interrupted on mobile.

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We reserve the right to suspend an account if we detect activity that conflicts with these terms or with the laws of your jurisdiction. Withdrawals are processed only after identity verification is complete — you will be asked to confirm your mobile wallet number matches the
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account name on file. If you use Rocket or Nagad, the same verification step applies before your first withdrawal clears. These terms do not override local law. Where Bangladesh regulations impose stricter conditions, those conditions take precedence. We may update these terms at any time; continued
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use of your account after an update means you accept the revised version. If any section of these terms is found unenforceable in your jurisdiction, the remaining sections stay in effect. Questions about a specific clause can be directed to our support team via live chat
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or email.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on 4444k. Access and eligibility depend on your local law and the region you are in — we do not override local regulations.

Account access depends on whether online gaming is permitted under the laws applicable to you. We recommend checking your local regulations before opening or funding an account.

Contact support with your transaction reference number. We will check the payment record on our end and coordinate with you to resolve the discrepancy before any further withdrawals are processed.

Submit a closure request through account settings or via email support. We will confirm the request, process any pending withdrawals to your verified wallet, and deactivate the account within the timeframe stated in our policy.

We post updates on the terms page and may notify you via the email address on your account. Continuing to use your account after a change is posted means you accept the updated terms.

Send a data request to our support email from the address registered to your account. We will respond with a summary of the information we hold within the period required by applicable law.

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